Peter Hajjar and Wes Thornton got together in 2008 to discuss their shared beliefs. Both men had a vision of creating a company that had, as its backbone, a level of integrity and customer service that surpassed everything they had seen to date in the insurance restoration industry. They formed Reliable Restoration, and over the next seven years have implemented that vision with a passion for excellence that drives everyone in the company.

With both men having a background in disaster services, Reliable quickly gained a stronghold in the residential restoration market. Peter’s mantra to the staff, “Do The Next Right Thing,” became a core principle of business dealings. Early on, Peter and Wes decided to forego the traditional route of “preferred vendor” status with the insurance carriers. Their take on this was simple: they wanted to provide service, and be obligated, directly to their clients without the cloud of having to answer to the rules and whims of the carriers’ programs. It was a slower route to take, but one that has placed Reliable among only a handful of such firms- truly independent, working only for YOUR interests!