When a loss occurs, the main focus is usually on the building- how bad is the damage, what is the cost to repair, when can the building be ready?
Just as important in the overall process of a loss is dealing with the contents. Whether it is an office, a retail shop, or a dwelling, what is inside is just as important- and in many cases – more than the building.
Inventory and Storage Simplified
Unlike most of our competitors, Reliable Restoration has its own Contents Division. This allows us to work with you every step of the way to address your special needs. We will assist you in developing an inventory checklist of every affected item, all the way down to a pencil on a desk! Then, we will help you decide what items will be kept. Many times, those items will need to be cleaned, and we will take care of that in our own state-of-the-art facility. We can even remove any smoke or odor present in your contents by placing them in our own Ozone Room.
With almost 20,000 square feet of secure storage space, we can safely store all of your contents until your building is ready. Then, we will deliver your contents back to you, and you will be back in business!
Frequently Asked Questions
Wondering what happens to your belongings after a disaster? Here are answers to the most common questions Atlanta homeowners and business owners ask about contents cleaning and storage.
Contents cleaning and storage is the process of safely removing, inventorying, cleaning, and storing the items inside your property after a fire, water, or smoke loss. While most of the focus after a disaster goes to the building itself, what’s inside is often just as valuable — and in many cases more important. Reliable Restoration treats your belongings with the same level of care as the structure they came from.
We work with you to build a detailed inventory checklist of every affected item — all the way down to the pencil on your desk. From there, we help you decide what should be cleaned, restored, or replaced. This thorough documentation also makes the insurance claims process much smoother by giving you a clear record of everything in your home or business.
Yes. Reliable Restoration has a dedicated Ozone Room in our facility designed specifically to eliminate smoke, odor, and other contaminants from soft goods, furniture, and personal items. Ozone treatment neutralizes odors at the source rather than just masking them, so your belongings come back genuinely fresh — not just cleaned on the surface.
Your items will be stored in our own secure, climate-controlled facility — nearly 20,000 square feet of dedicated storage space. Because we manage storage in-house rather than outsourcing it, your belongings stay under our direct supervision the entire time. When your building is ready, we deliver everything back to you so you can get back to business or back home.
Unlike most restoration companies that outsource contents work to third parties, Reliable Restoration has its own dedicated Contents Division. That means we handle every step — inventory, packing, cleaning, odor removal, storage, and redelivery — all under one roof. The result is better coordination, fewer handoffs, faster timelines, and a single point of accountability for everything you own.
